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FAQ

Still have some unanswered questions??

Contact us!

How do the rentals work? 
     
- Once you decide the items you would like to reserve, fill out the contact with the items you would like to rent. We             will ensure those items are available for the duration of your event and write up a quote for you to review. Rental           is typically for 24 hours. However we always make exceptions, especially for pick-ups, so feel free to ask!

Do you deliver to my event or do you pick them up?
     - Yes, we can deliver! Yes, you can pick up(not all items are allowed to be picked up)! Delivery/pick-up cost is                      additional. 

Okay... I am in love! How do I book?
     
- Great! Once you receive your quote, and you'd like to book, we only require a 30% deposit to hold yoru items for             your date. The remainder must be paid in full 30 Days prior to your event, and you are more than welcome to                 make payments up until then!

What if I want to remove or add more items to my quote?
     
- No worries! We are very flexible, a d understand that as you move closer to your event, things change! You may              not need those extra 25 goblets, or maybe you need 25 more! We are always adding new inventory, so if you see              something new you'd like to switch out let us know!

What if an item is damaged or lost?
     - Oops, someone dropped a plate! We understand accidents happen. However, if several items are broken or large            items are damaged duet to negligence we may require compensation to repair the items or replace if the item is a            total loss. If we have to pay to get something cleaned or fixed depending on the damage you will have to pay for t          the repairs. 

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